![]() ![]() Connect a device either through wired or wireless network of the extender.After resetting the extender, wait for the extender to boot up properly (make sure the power light is either solid green or white). After the firmware update is complete, reset the extender by inserting a small pin or a paperclip to the reset hole of the extender for about 30 seconds.If a new firmware is found, proceed to update the firmware. Note: For NETGEAR extender with the latest NETGEAR genie UI(eg: EX7000), click Firmware Update and then CHECK ONLINE as shown in Figure 3. If a new firmware is found, proceed to update the firmware. Do you have a computer or mobile device that. Click “ Check” to confirm if there is a new firmware update or not as shown in Figure 2. If you did not enable password recovery on your router, see How do I perform a factory reset on my NETGEAR router. If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Otherwise, click in Device Update page. If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process because you can't answer the questions.Click on the alert to update the firmware. Follow these steps to recover the Netgear router password: Open any web browsers and enter 192.168.1. Usually if there is a new firmware available, there will be an alert for new firmware at the top to the extender GUI.If it does not have the latest version, upgrade the firmware to the latest. Check if the extender has the latest firmware. ![]() So use the password that you have changed to. If the default password is not working you might have already changed the password. No internet connection after setup Note: Make sure that you are using the computer that works with your Internet connection and disconnect all other computers from the router. Otherwise if it’s asking for Username and Password, by default Username is admin and Password is password. After setting up a new NETGEAR router you have Internet connectivity on one computer, but your additional computers are not able to connect. If it’s asking for Email and Password, please type the email and password that you have setup for extender account.Make sure the extender is within the Wi-Fi range of the wireless router and client device is connected to the extenders network.Make sure the extender is connected to the power adapter provided and into a live power outlet.This kind of issue can occur if the extender does not have the latest firmware. This article provides instructions on how to upgrade your extender's firmware if you are experiencing any issue such as intermittent wireless connection when connected to your extender. A MyNETGEAR account is required to view and track NETGEAR Store orders, register NETGEAR products, post to the NETGEAR Community, and to receive email support and product offers. ![]()
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